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Evidence Guide: ACMVET201 - Assist with veterinary nursing reception duties

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ACMVET201 - Assist with veterinary nursing reception duties

What evidence can you provide to prove your understanding of each of the following citeria?

Compile patient and client histories

  1. Identify patients according to species, breed and permanent identification features
  2. Identify and retrieve existing client and patient histories
  3. Establish new client or patient records
  4. Complete patient admission and discharge documentation
Identify patients according to species, breed and permanent identification features

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and retrieve existing client and patient histories

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish new client or patient records

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete patient admission and discharge documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult the duty veterinarian

  1. Recognise and report emergency situations to veterinarian, in line with practice procedures
  2. Present patient and details to the veterinarian
  3. Restrain animal as instructed by veterinarian with consideration of advice from the owner
  4. Obtain treatment details as directed by veterinarian
  5. Comply with practice policy provisions, WHS and relevant legislative requirements in the sale of veterinary products prescribed to clients
Recognise and report emergency situations to veterinarian, in line with practice procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present patient and details to the veterinarian

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Restrain animal as instructed by veterinarian with consideration of advice from the owner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain treatment details as directed by veterinarian

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with practice policy provisions, WHS and relevant legislative requirements in the sale of veterinary products prescribed to clients

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify information required

  1. Identify customer information needs using appropriate interpersonal skills
  2. Handle customer enquiries courteously and promptly according to practice policies
  3. Provide information on treatments that address customer requirements in a timely and professional manner
  4. Present products and services that meet client requirements to customers as directed
Identify customer information needs using appropriate interpersonal skills

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Handle customer enquiries courteously and promptly according to practice policies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information on treatments that address customer requirements in a timely and professional manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present products and services that meet client requirements to customers as directed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain practice records according to practice policies

  1. Record and store visit details
  2. Record details of treatments provided for the client
  3. Complete office routines
Record and store visit details

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record details of treatments provided for the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete office routines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge